Infor Brand Refreshed

Recently, Infor launched a refreshed website with new messaging that highlights where we as a company are focusing our efforts. You’ll see content related to being Specialized by Industry. This actually reflects how we’ve always viewed our distribution business unit. We will continue to deliver solutions built specifically with distributors in mind and in keeping with how your business models continue to change.

I do want to call attention to the fact that distribution has been elevated as one of the strategic industries supported by Infor. You can now find distribution-related information by clicking on either industry or products directly on the homepage. Infor has recognized the value of our commitment and success within this industry and how we are uniquely qualified to deliver the best solutions in the market to distributors across the globe.

Another key theme is Engineered for Speed, which is reflected in the very exciting announcements surrounding Infor10. We encourage you to attend Infor10 on the Road to hear how these solutions are changing the way work is done. These free one-day local events are comprised of morning sessions where our corporate executives will provide details about the components of Infor10. The afternoon sessions, in select cities, will present an opportunity to hear how these solutions will work directly with Infor Distribution solutions.

Infor10 Products: What’s in a Name?

With the launch of Infor10, there is a corporate initiative to standardize product names across our company. As a result, our go-to-market distribution solutions have become:

Regardless of what we call our products or how we bring them to market, these three distribution solutions are comprehensive, reliable, and delivered to you by some of the most seasoned and professional consulting services teams and channel partners in the business. These solutions are backed by a development staff committed to delivering the innovations you need to run your changing business, as well as supported by an award-winning and dedicated customer service team. Infor has been recognized as one of 2011 MarketTools ACE Award recipients for outstanding customer service scores, and, notably, one of the distribution products received the highest customer scores in all of Infor!

How Can We Help You Succeed?

To those customers running on one of our legacy applications, we strongly encourage you to reach out to us and let us know what you need, so we can help you determine if now might be the right time to evaluate these three solutions to find the best fit for your business. As always, no worries if now is not the right time for your company, however, we do currently have incentive programs and offers that might make the most fiscal sense for you (including special offers with IBM on i or AIX platforms, financing, special services engagements, Section 179 tax incentives for qualifying companies, etc.).

We are making many investments in the development of our strategic solutions. This year we introduced a new module, Storeroom, and added new core distribution functionality to the latest releases. We are currently working on a showroom application, a new job management solution, finalizing options for a payment processing application, and following up on many other initiatives.

Part of our story also includes our international expansion—whether it’s moving into new geographies or supporting our customers that are broadening their reach. We continue to add international features to enhance our solutions. As we begin to integrate Infor and Lawson, we will offer additional solutions to distributors around the globe. While it is still early in the process, we will carefully examine all the various solutions and relationships that Lawson brings to the table to determine which would best fit our customers and prospects.

Our Commitment to the Future

Infor is also committed to building relationships with some of the strongest solution providers in the marketplace. Infor recently announced a new partnership with Salesforce.com, which will bring new solutions to Infor customers. We’re excited to offer our distribution customers great choices. It’s important that every business look to its individual business plan to determine the best strategy, and we are here to help your team navigate the choices available to ensure the best fit for your company.

We stand firm in our commitment to:

• Deliver innovative yet reliable solutions to solve your daily business challenges.
• Earn and retain your respect and be your trusted advisor and partner.
• Help strike the right balance between technology and business so you can better sell to and employ the next generation.

Please let us know what you think about these announcements and thank you for your continued business.