MCG has a range of support levels which give you the flexibility to choose a level that best suits your environment. You can select from complete managed service solutions, to simple break-fix services, depending upon your needs and the products you use.
We also let you design your own custom support program. If you have a special software or hardware support issue or need, we can build a tailored program to address your requirements.
Depending on your application and resources, your support needs might be straightforward or very complex. Michell Consulting Group can offer you a full range of technical support services to provide site audit and evaluation, installation preparation and site planning, and network configuration.
When you need support, Michell Consulting Group has many options to get the answers you need in order to keep you focused on your company's route to expansion, rather than focusing on frustrating IT issues.
MCG provides support offerings such as a technical assistance center, on-site support services, turnkey installation services, materials repair and replacement options, long-term maintenance programs, life cycle planning, secure environment support, and integrated logistics support.
We'll walk you through the options and help you decide how we can best keep your organization running smoothly.
Michell Consulting Group offers you many avenues to obtain support: telephone, e-mail, on-site, customer web-portal, and online. When you select your support package, you can decide how you would like our skilled technical support specialists to be available to your team.
MCG guarantees that our customers will receive an acknowledgment of a request for technical support with a resolution, or status update, within the period of time designated by the selected level of service.
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Learn more about what Michell Consulting Group can do for your business.
Call us today 1-800-442-5011
8240 NW 52nd Terrace Suite 410Doral, Florida 33166-7766United States